February 21, 2026
•
AI in Sales and Customer Service

7 Best Practices for Cold Calling in Real Estate Success

1
min read
Andrew Golman
Co-founder & CEO, Intone
7 Best Practices for Cold Calling in Real Estate Success

Introduction

Cold calling stands as a cornerstone of success in the fiercely competitive real estate market. However, many agents find themselves grappling with its complexities. This article presents seven best practices designed to not only enhance the effectiveness of cold calling but also ensure compliance with legal regulations. By exploring these strategies, real estate professionals can transform cold calls from daunting tasks into genuine opportunities for connection and conversion.

How can these techniques help agents not only meet but exceed their outreach goals, while also fostering lasting relationships with potential clients?

Before you embark on any cold calling in real estate, it is crucial to grasp the legal framework governing telemarketing in the real estate sector. The Telephone Consumer Protection Act (TCPA) requires that you obtain prior express consent from consumers before initiating automated communications. Furthermore, the National Do Not Call (DNC) Registry prohibits contacting numbers listed on it unless there’s an established business relationship. As of the end of FY 2025, over 258 million numbers were registered on the DNC Registry, reflecting a significant rise in consumer awareness and protection against unwanted communications.

In FY 2025 alone, the FTC received more than 2.6 million Do Not Call complaints, predominantly concerning robocalls. This underscores the critical need for compliance. Violating these regulations can lead to hefty fines and damage your professional reputation. Therefore, it’s imperative to scrub your call lists against the DNC Registry and ensure you have the necessary permissions to reach out to potential leads.

Legal experts emphasize that adhering to these rules not only protects your business but also fosters trust with your customers, ultimately enhancing your outreach success. As Mitchell J. Katz from the Office of Public Affairs pointed out, the FTC's annual Do Not Call Registry Data Book highlights the increasing necessity for compliance in telemarketing practices. Take action now to ensure your outreach strategies are both effective and legally sound.

Start at the center with the main topic, then follow the branches to explore specific laws and their implications. Each branch represents a key area of legal regulation, helping you understand the necessary steps for compliant cold calling.

Prepare Thoroughly Before Each Call

Effective cold calling in real estate begins with thorough preparation that goes beyond merely having a script. Investigating potential clients is crucial for understanding their needs and motivations, significantly enhancing your interactions during calls. Begin by crafting a list of tailored questions that address their specific situations, and practice your introduction to ensure it flows naturally. Moreover, familiarize yourself with the local real estate market and any recent trends that may influence your prospects. This knowledge not only helps you build rapport but also positions you as an expert, paving the way for more meaningful conversations.

To elevate your cold calling strategy, consider integrating Intone's AI voice agents into your process. These agents can be customized to engage with your customers based on the data you provide, allowing for a more personalized approach. Effortlessly upload your scripts, training materials, and recording files through the user manual interface, tailoring the AI agent specifically to your business needs and ensuring alignment with your sales goals. Intone's intelligent analytics enable you to establish data sources, initiate transfer rules, and conduct post-interaction reporting, offering real-time insights that can refine your strategy and enhance engagement.

Statistics reveal that 70% of clients result from cold calling in real estate, highlighting the importance of comprehensive research in achieving higher conversion rates. By dedicating time to preparation and leveraging Intone's customizable AI solutions, you lay the groundwork for productive interactions that can lead to successful outcomes. Remember, as John Barrows aptly states, 'The most important part of the conversation is the first 30 seconds.' Make sure to utilize this time effectively.

Follow the arrows to see each step in preparing for a cold call. Each box represents an important action to take, leading to a more effective conversation with potential clients.

Set Realistic Daily Cold Calling Goals

Setting daily outreach objectives that are both challenging and achievable is essential for success in real estate. Aim to make a specific number of contacts each day - ideally between 20 to 30 - depending on your schedule and experience level. Research shows that setting clear, measurable goals significantly enhances performance. High-performing teams utilize structured goal-setting frameworks to drive productivity. For instance, data indicates that 20% of qualified leads will result in a sale, underscoring the importance of efficient outreach and goal-setting.

Tracking your progress is crucial; it allows you to adjust your goals as needed, ensuring they remain realistic and aligned with your overall objectives. This method not only helps maintain focus but also enables you to celebrate small victories, which can significantly boost motivation and confidence. As sales coach Jeb Blount emphasizes, embracing the process and learning from each interaction is vital, as it transforms challenges into opportunities for growth.

Furthermore, monitoring outcomes from your outreach efforts can help identify the most effective times for contact, further refining your strategy. By implementing these practices, you position yourself for success in the competitive real estate market.

This flowchart guides you through the process of setting and achieving your daily cold calling goals. Each step builds on the previous one, helping you stay focused and motivated as you work towards success.

Call at Optimal Times for Maximum Impact

Research indicates that the best times for cold calling in real estate are typically late mornings, around 11 AM, and late afternoons, between 4 PM and 5 PM. Notably, cold calling in real estate during these periods, especially on Wednesdays from 11 AM to 12 PM and 4 PM to 5 PM, achieves the highest connect rates. These time slots align with when prospects are more likely to be available and less occupied.

It's crucial to avoid calling before 8:00 AM, during lunch hours from 12:00 PM to 2:00 PM, and after 7:00 PM, as these times generally result in lower engagement rates. Additionally, focusing your outreach efforts on Tuesdays and Wednesdays can significantly boost your chances of success, as these days account for 44% of all demos.

By strategically timing your outreach and being persistent in your follow-ups, you can greatly enhance the likelihood of having meaningful conversations with potential clients.

Follow the flowchart to determine when to make your calls. Green boxes indicate the best times and days to reach prospects, while red boxes show times to avoid for better engagement.

Demonstrate Value Immediately to Engage Prospects

To maximize the effectiveness of cold calling in real estate, it is essential to swiftly convey the value you offer. Start with a strong introduction that showcases your expertise and outlines the specific advantages you bring to the table. For instance, highlight your extensive understanding of the local market, which can help potential clients discover the best property deals, or emphasize your negotiation skills that ensure advantageous terms. Presenting this immediate value captures the potential client's interest and fosters a more engaging conversation.

As Michael Miedler aptly puts it, "Success in real estate comes down to two factors: taking care of and valuing the customer." Additionally, leveraging Intone's AI voice agents can significantly enhance your outreach efforts. With real-time oversight and feedback, you can improve your communications and boost conversion rates. Clients have experienced a remarkable 1.5x rise in conversions through this approach.

Remember, it takes an average of 8 attempts to connect with a potential client, which underscores the importance of persistence in cold calling in real estate. As Napoleon Hill wisely stated, "It is literally true that you can succeed best and quickest by helping others to succeed." This strategy not only enhances engagement but also sets the stage for a productive dialogue.

Follow the arrows to see the steps in the cold calling process. Each step builds on the previous one to help you engage prospects effectively and boost your conversion rates.

Be Memorable to Foster Lasting Connections

In a competitive market, making a memorable impression during cold calling in real estate is essential, not just beneficial. Adopting a friendly, conversational tone while incorporating personal touches can significantly enhance your connection with potential clients. For instance, referencing local events or community news creates a relevant and engaging dialogue. Sharing a brief personal story or anecdote related to their situation can further solidify this connection. These strategies not only foster a more engaging experience but also increase the likelihood that potential clients will remember you when they are ready to make a real estate decision, particularly through cold calling in real estate.

Successful agents understand that establishing relationships is crucial. As one industry expert noted, prioritizing authentic connections over short-term sales objectives can lead to more meaningful discussions. This approach not only transforms potential clients into customers over time but also cultivates a network of referrals and repeat business. By focusing on building trust and rapport, agents position themselves as reliable partners in their clients' real estate journeys.

The central idea is about making lasting impressions. Each branch represents a strategy, and the sub-branches show the benefits of using those strategies. Follow the branches to see how they connect to the main goal of fostering relationships.

Provide Clear Next Steps to Facilitate Follow-Up

At the conclusion of each cold calling in real estate, it’s crucial to provide potential clients with clear next steps. This could mean:

  1. Arranging a follow-up conversation
  2. Sending additional information via email
  3. Inviting them to an open house

By clearly outlining what they can expect next and confirming their preferred method of communication, you establish a roadmap for continued engagement.

This approach not only boosts the likelihood of converting a potential customer into a client but also aligns with the fact that 80% of sales typically require an average of five follow-up calls after the initial meeting. Successful sales managers stress that clarity in next steps is vital. As Frank Bettger wisely noted, belief in what you are selling is essential, and this belief can be reinforced through structured follow-ups.

Moreover, as Mike Puglia emphasizes, trust surpasses any sales technique, highlighting the relational aspect of follow-ups. By ensuring that prospects know what to expect, you significantly enhance the chances of maintaining their interest and guiding them closer to a decision.

Leveraging Intone's AI voice agents can further elevate this process. These agents achieve a remarkable 1.5x increase in conversion rates by providing natural interactions and scalable solutions, ensuring that every follow-up is executed with precision and care. For example, a recent client utilized Intone's AI voice agents to streamline their follow-up process, resulting in a notable increase in client engagement and satisfaction.

In summary, establishing clear next steps not only fosters trust but also enhances your overall sales strategy, making it an indispensable part of your outreach efforts.

This flowchart shows the steps to take after a cold call. Each box represents an action you can take to keep potential clients engaged. Follow the arrows to see the recommended next steps!

Conclusion

Understanding and implementing effective cold calling practices in real estate can significantly enhance outreach success and foster lasting client relationships. By adhering to legal regulations, preparing thoroughly, setting realistic goals, timing calls optimally, and demonstrating immediate value to prospects, real estate agents can navigate the complexities of cold calling while maximizing their conversion rates.

Key insights include the necessity of adhering to the Telephone Consumer Protection Act and the National Do Not Call Registry. These regulations safeguard both the agent's reputation and the client's trust. Moreover, preparing tailored questions and leveraging AI technology can lead to more engaging conversations. Setting achievable daily goals and strategically timing calls can further boost effectiveness. Lastly, establishing clear next steps ensures that potential clients remain engaged and informed throughout the process.

Ultimately, adopting these best practices not only streamlines the cold calling process but also positions agents as trustworthy partners in their clients' real estate journeys. By focusing on compliance, preparation, and relationship-building, agents can transform cold calling from a daunting task into a powerful tool for success in the competitive real estate market. Embrace these strategies to elevate your outreach efforts and foster meaningful connections that lead to lasting business growth.

Frequently Asked Questions

What legal regulations should I be aware of before cold calling in real estate?

Before cold calling in real estate, it's essential to understand the Telephone Consumer Protection Act (TCPA), which requires obtaining prior express consent from consumers for automated communications. Additionally, the National Do Not Call (DNC) Registry prohibits contacting numbers listed on it unless there is an established business relationship.

How many numbers are registered on the DNC Registry?

As of the end of FY 2025, over 258 million numbers were registered on the DNC Registry, indicating a significant rise in consumer awareness and protection against unwanted communications.

What are the consequences of violating telemarketing regulations?

Violating telemarketing regulations can result in hefty fines and damage to your professional reputation. It's crucial to scrub your call lists against the DNC Registry and ensure you have the necessary permissions to contact potential leads.

Why is compliance with telemarketing regulations important?

Compliance with telemarketing regulations not only protects your business from legal repercussions but also fosters trust with customers, which can enhance your outreach success.

What should I do to prepare for a cold call in real estate?

Effective cold calling requires thorough preparation, including researching potential clients to understand their needs and motivations. You should craft tailored questions, practice your introduction, and familiarize yourself with the local real estate market and recent trends.

How can Intone's AI voice agents improve my cold calling strategy?

Intone's AI voice agents can be customized to engage with customers based on provided data, allowing for a more personalized approach. You can upload scripts and training materials, and utilize intelligent analytics for real-time insights to refine your strategy.

What is the impact of preparation on cold calling success?

Statistics show that 70% of clients result from cold calling in real estate. Dedicating time to preparation and leveraging customizable AI solutions can lead to higher conversion rates and more productive interactions.

What is a key takeaway for the first part of a cold call?

As John Barrows states, 'The most important part of the conversation is the first 30 seconds.' It’s crucial to utilize this time effectively to engage the prospect.

Get started building your Intone agent today!

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